Refund Policy

At Company Educate, we are committed to providing exceptional corporate training experiences. We understand that sometimes circumstances change and you may need to request a refund. Please review our refund policy carefully to ensure a smooth process.

Eligibility for Refunds

Customers are eligible for a refund under the following conditions:

  • The training course was canceled by Company Educate.
  • A refund request is made within 14 days of the purchase date.
  • The request is made before the course start date.

How to Request a Refund

To initiate a refund request, please follow these steps:
1. Send an email to our support team at [email protected] with your order number and the reason for your refund request.
2. Ensure your email is sent within the 14-day period post-purchase.
3. Once your request is received, our team will review it and respond within 5 business days.

Refund Process

If your refund request is approved, the refund will be processed using the original payment method. Please allow 5-7 business days for the funds to appear in your account.

Non-Refundable Items

Please note that the following items are non-refundable:

  • Courses that have already commenced.
  • Digital materials or resources that have been accessed.

Contact Us

If you have any questions or require further assistance regarding our refund policy, please don’t hesitate to reach out to us: